RESERVATION

What is the difference between the Hotel and Surf Camp?

The Hotel offers air-conditioned rooms with an en suite bathroom and guests have access to both the Hotel and the Surf Camp amenities.

While, Surf Camp offers glamping/camping experience with cabana rental and area for tent pitching. Surf Camp guests do not have access to the Hotel rooms and amenities.

Where can I check availability and rates?

Click here to check for availability and rates.

Is the hotel open?

The hotel is still temporarily closed. Stay tuned for any updates!

Do you have a tent pitching option?

Tent pitching is currently not allowed by the Real Municipal Tourism Office.

How much do you charge for extra persons?

SURF CAMP

The extra person charge is Php800 which includes:

  • 1 single cushion and pillow
  • Breakfast with coffee
  • Sanitation Kit

How much is the entrance fee at the Surf Camp?

You will no longer need to pay any additional entrance fees upon arrival. All charges are included in the cabana and extra person fees.

How do I make a reservation?

We require full payment to confirm booking. Just click here to book, input details on required fields and proceed with payment. Paypal account and all major credit cards are accepted./

No credit card or Paypal account? No problem! Send us a message so we can send you details for other payment methods.

Are walk-ins allowed?

Walk-ins are not allowed at the moment. All guests must have a confirmed booking and register with the local tourism office.

Is there an age restriction?

Ages 65 and below are allowed.

Do I need to have an Antigen/RT-PCR test or present a health certificate?

Guests must present a negative Antigen test taken within 72hrs before their check-in date or vaccination card (if fully vaccinated). *Ages 14 and below are not required to take an Antigen test 

Do you have day tour options?

We currently do not have day tour options.

The Hotel and Surf Camp are located 180 meters apart, just around a 2-3 minute walk.


PRE-ARRIVAL

How to get there?

Click here for directions.

What time is check-in and check-out?

Check-in: 2:00PM
Check-out: 11:00AM

Do you allow early check-in/late check-out?

Both are allowed, depending on availability.

Cabanas: We allow early check-in free of charge, while late check-out is Php 120 per hour per cabana. Maximum of only 3 hours for late check-out.

What do I need to present upon arrival?

  1. Soft copy of the booking confirmation sent to your email or booking number.
  2. Soft copy of the Tourism Confirmation Receipt.
  3. Valid government IDs
  4. If the credit card owner is not staying at the Surf Camp/Hotel, the guest must present a letter of authorization signed by the card owner and a copy of their valid government-issued photo ID.

Are pets allowed?

Your furry friends are allowed ONLY at the Surf Camp, free of charge! Owners must be responsible for their own pets. It is strongly advisable to keep dogs on a leash. Fish, insects, snakes and other dangerous or deadly animals are subject to approval.

Do I have to bring my own beddings if I am staying in a cabana overnight?

We provide 1 single cushion and pillow per person. You may bring other sleeping paraphernalia like blankets and pillows if you’d like.

In case you forget, we have cushions, blankets, and pillows for rent at Php 100per item.

Do you provide towels and toiletries?

If you are staying at the Surf Camp, please bring your own towels and toiletries.

If I am staying at the Surf Camp, do I have access to the Swimming Pool?

Swimming pool access is for Hotel guests only.
*The swimming pool is currently closed.

Is it allowed to bring food and drinks?

SURF CAMP

Outside food is allowed. You may also bring food to grill if you like!
CORKAGE FEE: 50% for drinks available in our store
*At the moment, no corkage fee for imported alcohol*

What is your changes and cancellation policy?

Changes on your booking are allowed if made 4 days or more before the check-in date. This must be requested via e-mail or Facebook and acknowledged by Real Coast & Surf. Date change must be on the same month or the month after. Maximum of 2 changes per booking only.

NO CANCELLATION allowed for Weekend Bookings (Friday, Saturday, and Sunday) and Super Peak Season/Holidays.

Cancellation fees will be charged depending on the number of days prior to your booked date. All cancellations must be made via e-mail or Facebook messenger in order for us to accurately honor the cancellation date based on the time stamp. Fees are as follows (in days before booked date):

– 7 days or more:

SURF CAMP

A fee of Php 250 per cabana per night for BPI online transfer/Paypal/Credit Card Payments or Php 350 per cabana per night for deposit to other banks/provincial bank branches

– 3-6 days: 50% refund

– 1-2 days: NO refund

NO SHOW on the same day as the check-in date will incur a penalty fee equivalent to ONE HUNDRED PERCENT (100%) of the total package amount and any down payment made is deemed non-refundable.


DURING YOUR STAY

What are the safety protocols?

  • Our total operating capacity is only 30% and the Surf Shack common area has a limited seating capacity to ensure social distancing.
  • Temperatures are taken and health declaration forms are filled out upon arrival.
  • Cabanas are cleaned and sanitized before and after use.
  • UV-C lamp is used in the cabanas before each check-in.
  • The communal T&B is cleaned and sanitized every hour from 7 am to 10 pm.
  • Hand washing/sanitizing stations are put in place for easy access.
  • Signages and reminders are put in place to make sure everyone is following health and safety protocols.
  • Sanitation kits are provided for each guest.

Do you accept credit cards at the resort?

We are on CASH BASIS transactions only. The nearest ATM is around 30-45 minutes away.

Is there parking?

Yes, we have a secured parking lot for our guests. Free of charge.

Is there WIFI or cellphone reception?

Our town is off-the-grid. We do not have WIFI, and the area does not get stable mobile signal yet. It makes it the perfect place to disconnect from technology and connect with family and friends!

What are your House Rules?

DO NOT LITTER. Keep the rooms, cabanas, tents and common areas clean.

NO SMOKING inside the rooms and cabanas. There are designated area for smoking. Please ask our Resort Attendants.

Deadly weapons and illegal drugs are strictly prohibited.

BE RESPONSIBLE. Please secure your rooms, cabanas, tents, boards, honeys and valuables properly. Management will not be liable for any loss or damage.

SAND OFF before entering the communal toilet and bath, common areas, cabanas, rooms and hallways.

BE CONSIDERATE of your fellow travellers. Do not play your music with super loudspeakers.

RESPECT the sun, sea, sand and resort. Damage to property shall entail charges.

FOLLOW safety protocols put in place to keep you, other guests, and our staff safe.

Enjoy the company of your family and friends. HAVE FUN!

SURF CAMP RULES

To avoid getting wiped out, NEVER SWIM ALONE. The sea can get gnarly!

Be mindful of other surfers. Observe right of way. Share and ENJOY THE WAVES.

TIDY UP after yourself. Dispose off trash properly. Return your used platters, silvers and glasses by the Surf Shack.